Child Safety Policy

  1. Age-Appropriate Access
    • Minimum Age Requirement: Users must be at least 13 years old to create an account.
    • Parental Consent: For users under 18, parental or guardian consent is required during the registration process.
    • Age Verification: Implement robust age-verification systems, such as AI-powered checks or document uploads, to ensure compliance with age restrictions.
  2. Privacy and Data Protection
    • Minimal Data Collection: Collect only essential data for app functionality, with enhanced restrictions for underage accounts.
    • Parental Controls: Provide parents with access to manage their child's account settings, including privacy and interaction options.
    • No Targeted Ads: Prohibit personalized advertising for accounts flagged as belonging to minors.
  3. Safe Streaming and Sharing
    • Restricted Streaming Features: Minors’ accounts cannot stream content publicly by default; only private streams to approved contacts are allowed. Geolocation tagging is disabled for minors’ accounts.
    • Content Moderation: AI-powered and human-reviewed content moderation to filter inappropriate or harmful material in streams, comments, and chats.
    • Real-Time Monitoring: Use automated tools to detect and flag potential grooming, bullying, or inappropriate behavior during live interactions.
  4. Community Interaction Safeguards
    • Friend Requests: Require mutual approval for connections. Disallow random contact requests for minor accounts.
    • Live Chat Restrictions: Limit live chat interactions for minors to pre-approved contacts or parent-supervised groups.
    • Comment Filters: Enable strong profanity, bullying, and hate speech filters by default.
  5. Educational Resources
    • Safety Tips for Kids: Provide in-app educational content teaching safe streaming practices, such as avoiding oversharing personal information.
    • Parent Resources: Offer a guide for parents on managing and monitoring their child’s Dually account.
  6. Reporting and Support
    • Easy Reporting: Enable one-tap reporting of inappropriate content, users, or behavior for minors and their guardians.
    • 24/7 Moderation Team: Maintain a dedicated team to respond promptly to flagged content and concerns.
    • Crisis Support: Provide links to child safety organizations and hotlines directly within the app.
  7. Compliance with Global Standards
    • Legal Adherence: Ensure compliance with regulations like COPPA (Children’s Online Privacy Protection Act) in the U.S. and GDPR-K (General Data Protection Regulation for Kids) in the EU.
    • Third-Party Audits: Conduct regular audits of child safety measures by external experts to maintain accountability and trust.
  8. Augmented Reality (AR) and Camera Use
    • AR Content Appropriateness: Ensure AR filters and features are age-appropriate and free of explicit, harmful, or misleading content for minors.
    • Camera Safety: Notify users and guardians when the app accesses front and back cameras, with an option to disable dual-camera streaming for minors.
  9. Penalties for Violations
    • Zero Tolerance Policy: Permanently ban accounts found violating child safety rules, such as attempting to exploit or harm minors.
    • Law Enforcement Collaboration: Report any suspicious or illegal activity involving minors to appropriate authorities.
  10. Continuous Improvement
    • Feedback Loop: Regularly gather feedback from parents, educators, and child safety experts to refine safety standards.
    • Updates: Periodically review and update safety policies to adapt to new risks and technologies.